Family Support

Here at Ellen Tinkham we have a team dedicated to supporting our families. This support ranges from arranging your children’s annual review, facilitating communication between parent and staff, providing information between outside agencies like Devon’s Family Information Service and supporting families through loss and bereavement. Below are some useful contact numbers and resources that we have created for families to access:

Company Name Contact details
School Transport 0345 155 1019


Free School Meals 0345 155 1019
Public Health England – South West team 0300 303 8162
Exeter Mobility Centre (orthotics) 01392 547400
Invacare Wheelchair Repair 0800 069 6216
PenCru Website:

Pencru | PenCRU | University of Exeter


I am Jo Ellis, the Early Help Officer at Ellen Tinkham. I’m originally from South Africa, but have lived in Devon for over 20 years with my husband and three daughters.  I had the pleasure of working at The Hex and Bidwell Brook before taking up my current role at Ellen Tinkham.  My role covers both the School and the College to build supportive relationships with pupils and families by managing and arranging Early Help meetings with relevant professionals.  I am passionate about my role and aim to deliver positive change to students and their families by identifying individual needs and securing the support available.  Please call 01392 467168 if you need to reach me.


Additional Resources which might be of use

Loss and Bereavement 
A script to help support the informing of a loved one about the loss of a family member or friend.

Christmas? Cracked It! Toolkit
We all know Christmas can be a stressful time of year, especially for those families who have children with additional needs. With that in mind, we have created this helpful video to guide you through all the elements of the toolkit.

Need another copy of the Toolkit? Just click here!


Everyone will be the best they can be; Everyone has a voice; No-one is excluded.